Help

Use for all post-boarding account support, including:

• Account changes
• Rate changes
• PCI compliance
• Bank (DDA) changes
• Name or email updates
• General support needs after account boarding

Sales

Use for:

• All new accounts
• New submissions and onboarding-related sales activity

Tech

Use for:

• Technical support issues after a merchant has been boarded
• Equipment or system-related troubleshooting

Deployment

Use for:

• Pre-boarding questions
• Onboarding support and deployment of new accounts

Risk

Use for:

• Risk-related issues
• Concerns involving account risk or compliance

Chargebacks

Use for chargeback-related inquiries and assistance.